Returns and Refunds Policy

  • All merchandise displayed and sold by Coricraft is subject to stringent quality control standards. Should a customer not be satisfied with any product received within 7 days from date of receipt, Coricraft will endeavour to repair or replace the item in question. If within a reasonable time period Coricraft is unable to repair or replace the item a full refund of all monies paid will be made.
  • Coricraft furnishes its goods with standard guarantees only and no other guarantees, warranties or representations of whatsoever nature will be made to the Customer by Coricraft in respect of such goods.
  • Orders placed are irrevocable once a deposit has been paid. In the event of Coricraft agreeing to refund monies paid either pre or post-delivery due to circumstances unrelated to product quality or lead times, and If Coricraft agrees to accept return of any goods, the Customer will be liable for a 10% handling charge calculated on the purchase price of those goods. Any services used/applied will not be refunded. The onus of proof of return and proof of purchase rests with the customer always.