Position: Social Media Community Manager

Fixed Term 6-month Contract

Cape Town Head Office

 

We’re on the lookout for a Social Media Community Manager to join our Marketing Team. The ideal candidate must be details focused, have a strong passion for social media and enjoy giving our followers the customer satisfaction they deserve.

 

Job description:

 

  • Liaising and engaging with community members, advisors and influencers on a daily basis - emailing and phoning. Confidence on the phone is a must.
  • Ongoing engagement on all Social Media posts (retweets, likes, shares, comments, conversations, managing enquiries, moderating and responding to fans and followers).
  • Assisting with campaigns and any other ad hoc duties.
  • Assisting with creating final reports from social media and community.
  • Assisting with growing the social media community.

 

Requirements:

 

  • Formal marketing/PR/English qualification.
  • Excellent proofing and copy writing skills.
  • Computer literate. 
  • Experience in a similar role.
  • Strong attention to detail.
  • Very organised with a systematic approachability to keep track of workflow.
  • Excellent command of spoken and written English.
  • Must be able to work independently and quickly.
  • Proficient in Microsoft Office.

 

Personal attributes:

 

  • An outgoing, engaging and confident ‘people person.’
  • A team player.
  • A stickler for spelling and grammar.
  • Strong planning and time management.
  • A keen interest in and understanding of social media customer service, influencer marketing, social commerce and social media and décor/lifestyle trends.
  • A disciplined personality with an eye for detail and an ability to manage and meet deadlines.

 

Bonus skills:

  • Proficiency in Photoshop.
  • Knowledge of Social media reporting.
  • An interest in décor, interior and furniture design.

 

If you're confident that you've got what it takes, please email a letter of application along with your updated CV to Catherine.Mo@Coricraft.co.za

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